FAQ

How do I unlock the phone lock code that has been changed but now forgotten with the code?

If the code has been changed and forgotten with the new code, then to re-open it to disoftware a way to come to the nearest service center.

What are HP Nexian key if you want to do a factory reset?

For standard code nexian 0000 or 1234.

If I want to ask the status of repairs being serviced whether HP could through Nexian care hotline? What data should I mention?

You can ask the repair status via Nexian care hotline or via the SMS center, email, and Facebook. Enough to inform the repair order number, IMEI number, type HP, and the location where repairs.

Are all the damage that occurred before 1 year warranty can be claimed using?

If Hp is damaged due to errors then it can use the factory warranty, but if the damage is indicated by customer negligence.

How long is the warranty HP Nexian after making a purchase?

Every purchase mobile Nexian get a warranty for 1 year after purchase.

If you want to make repairment, what should be brought to the service center if the unit is still under warranty?

By the time it comes to the service center please bring a damaged HP completeness, purchase orders, and warranty card.